Pages
Sponsors
Search the web
Custom Search-
Tags
2008 2009 2010 abitona Beach beejing beer blog Bloggers Blogging Blogosphere Blogroll Blogs Bukidnon call center agent call centers call center supervisor Camwhorage Career cebu cebu bloggers Cebu Bloggers Society cebu city Events Filipino Friends friendship Frustrations Fun ibeejing ibeejing.com Internet Life News Party peoplesupport philippines photography photos Shout outs! SM City Cebu summer Travel work www.ibeejing.com
WP Cumulus Flash tag cloud by Roy Tanck and Luke Morton requires Flash Player 9 or better.
Nuffnang
Recent Comments
- Pao on My Take: Top 10 Emerging Influential Blogs of 2010
- rabsin_d on My Take: Top 10 Emerging Influential Blogs of 2010
- Clarence on My Take: Top 10 Emerging Influential Blogs of 2010
- Save the Earth with the Help of SM’s Newly Designed and Launched Eco Bags | Cebu Bloggers Society, Inc. - Filipino Media Bloggers Promoting Cebu Through Blogs on SM City Cebu launches Eco Bag for 2010
- ferdinand on The AboitizLand Community Tour
Advertisements
Meta
call centers Archive
-
Photos: I Commit Campaign
Posted on June 27, 2009 | 10 CommentsThese photos were taken during the “I commit” Campaign Launch. -
Callcenter Camwhores
Posted on November 6, 2008 | 7 CommentsI’d just like to share some camwhoring during our Operations Meeting. It was supposed to be a meeting but it turned to be a Party-Eating-Meeting. Look how rowdy the Managers and Supervisors are. Lol-ing. TM Clarence, TS Debbie, TS Markee Can Do Cebu Team Rowdy Managers... -
Camwhorage #6: Happy Halloween
Posted on November 1, 2008 | 8 CommentsPhotos courtesy of myself (since Supe Debbie didn’t really care to wait for me. lol. Peace. ). Also, let me say sorry for the photos’ quality. These were taken during our account’s weekly shindig. -
Camwhorage #5: Officemates
Posted on October 28, 2008 | 2 Comments -
Callcenter Booboo #5: Job Satisfaction
Posted on October 3, 2008 | 8 CommentsBeejing here again talking about life in a Call Center based on worthless experiences. Oh well, this entry I’ll be talking about *ahem* morale or better yet “Job Satisfaction.” Who says handling a team is easy? Well, keeping our direct reports satisfied with their jobs... -
Callcenter Booboo #4
Posted on September 22, 2008 | 5 CommentsPerformance Management Comic courtesy: callcentercomics.com When an agent shows his performance consistently over a period of time and of course shows leadership ability, he’ll eventually get promoted to a Call Center Supervisor or a Team Lead BUT this is not always a guaranteed Career Path.... -
A small talk with Conscience.
Posted on September 21, 2008 | 6 CommentsConscience: Have you ever been in a situation, say at work, where a voice was saying “You deserve better than this.”? Beejing: Yeah, I have been. A lot of times. Conscience: Have you been promised at something so seriously? Beejing: Yes. In fact, I was left... -
Callcenter Booboo #3
Posted on September 11, 2008 | 2 CommentsMotivation: Intrinsic and Extrinsic Booboo. When you’re working in a callcenter an important factor to help drive a center’s success is motivation. When we say motivation, it could either be intrinsic or extrinsic. Intrinsically motivated persons are those who are eager to succeed, enthusiastic, and drive... -
Callcenter Booboo #2
Posted on September 10, 2008 | No CommentsCoaching and Feedback As I’ve mentioned on my Callcenter Booboo #1- my account’s under heavy stress and now it is getting heavier and stressful. Lately, it is hard for me to give feedback and coaching to my team as we need hit our account’s SLA... -
Callcenter Booboo #1
Posted on September 9, 2008 | 3 CommentsAHT (Average Handle Time) For the past few weeks our account’s been put into a lot stress – heavy stress. We’ve just recently launched a new LOB (Line of Business) and the clients are always on site to monitor our center’s performance. Oh well, being...